SnackSage AI Privacy Policy
Last updated: July 2026
SnackSage AI (the "app," "we," "us") is a product of ValueQual, based in India. This policy explains what data we collect, why, and your rights.
1. Data we collect
- Account data: name, email address, hashed password.
- Meal data: photos you upload for analysis, dish names, calories, macros, ingredient lists, and any corrections you submit.
- Health profile: weight, height, activity level, dietary preferences โ only what you enter, only used to personalize your goals.
- Device data: push notification tokens (only if you enable notifications), platform, app version.
- Usage data: which features you use, error logs, and aggregated analytics.
- Billing data: Razorpay handles all UPI/card data. We store only your subscription status, plan, and Razorpay subscription/payment IDs โ never card numbers or UPI PINs.
2. How we use your data
- Provide the food recognition and calorie tracking service.
- Personalize meal plans and daily goals.
- Send transactional emails (password reset OTPs) and push notifications (meal reminders, trial expiry alerts).
- Improve AI accuracy through opt-in feedback ("Was this correct?").
- Detect fraud and enforce our Terms.
3. Third-party processors (data shared only for the purposes below)
- Google Gemini (via Emergent LLM Key): AI vision analysis of meal photos. Photos are sent for analysis and NOT retained by Google beyond the API call.
- Razorpay: payment processing for Premium subscriptions.
- Firebase Cloud Messaging (Google): push notification delivery on Android.
- Apple Push Notification Service: push notification delivery on iOS.
- Open Food Facts: barcode look-ups (queries only, no personal data sent).
- Resend: transactional email delivery for password reset OTPs.
- MongoDB Atlas (AWS, Asia-Pacific region): encrypted database hosting.
4. Data retention
Meal photos and log entries are retained until you delete them or your account. Deleted accounts are purged within 30 days.
5. Your rights (Digital Personal Data Protection Act, 2023)
You have the right to: access, correct, delete, port, restrict processing, and lodge a complaint with the Data Protection Board of India. Exercise any right by emailing hello@valuequal.co from your registered email, or use our account deletion page.
6. Data security
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Passwords are hashed with bcrypt. We never see your UPI PIN or card details.
7. Children's privacy
SnackSage AI is not directed at children under 13. If you become aware a child has provided personal data, contact us and we will delete it.
8. International data transfers
Data is stored on servers in the AWS Asia-Pacific region.
9. Changes to this policy
Material changes will be announced in-app and via email. Continued use after such notice constitutes acceptance.
Contact
Data Protection Officer, ValueQual
Office #2, E-5/75 Arera Colony, Bhopal 462016, India
hello@valuequal.co