Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your use of SnackSage AI (the "app"), a product of ValueQual ("we," "us"), based in Bhopal, India. By creating an account or using the app, you agree to these Terms.

1. Eligibility & account

You must be at least 13 years old to use SnackSage AI. You are responsible for keeping your login credentials secure and for all activity under your account.

2. Acceptable use

  • Do not use the app for any unlawful purpose or in violation of any regulation.
  • Do not attempt to reverse-engineer, scrape, or overload our systems.
  • Do not upload content that infringes intellectual property or violates privacy of others.
  • Do not use the app to provide medical, dietetic, or clinical advice to third parties.

3. Subscription & billing

SnackSage AI Premium costs ₹99 per month, billed via UPI Autopay through Razorpay. Every new account receives a 7-day free trial of Premium; if you do not cancel before the trial ends, the subscription auto-renews monthly at ₹99 until cancelled.

You can cancel any time from your UPI app: open Autopay / Mandates → find "SnackSage AI" → Cancel. Cancellation stops future renewals; Premium features remain active until the end of the current billing period.

4. Refunds

Refunds are governed by Razorpay's standard policy. We do not issue refunds after a successful charge except for duplicate/erroneous charges, which will be refunded in full within 7 business days of confirmation. Cancel before renewal to avoid charges.

5. Not medical advice

SnackSage AI provides estimated nutritional information for educational and tracking purposes only. It is not medical, dietetic, or clinical advice and is not a substitute for consultation with a qualified healthcare professional. Do not rely on the app to diagnose, treat, or manage any medical condition. If you have diabetes, allergies, an eating disorder, or any other health condition, consult your doctor.

6. AI accuracy disclaimer

AI meal recognition and calorie estimates are approximations. Actual portion size, ingredients, and preparation vary. We continuously improve accuracy but do not guarantee exact values.

7. Intellectual property

The app, its content, brand, and software are owned by ValueQual. Meal photos and log entries you upload remain yours; you grant us a limited licence to process them solely to provide the service, as described in our Privacy Policy.

8. Termination

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are engaged in fraud or abuse. You can delete your account at any time via /snacksage/delete-account.

9. Limitation of liability

To the maximum extent permitted by law, ValueQual is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of your use of the app. Our total liability for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced in-app and by email. Continued use after such notice constitutes acceptance.

11. Governing law & jurisdiction

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the competent courts at Bhopal, Madhya Pradesh.

12. Contact

ValueQual
Office #2, E-5/75 Arera Colony, Bhopal 462016, India
hello@valuequal.co