Delete your account
You can permanently delete your Halogen Photo Editor account and all data linked to it. There are two ways to do it.
Option 1 — In the app (fastest)
- Open Halogen Photo Editor and go to Profile.
- Tap Delete Account.
- Confirm. Your account and data are removed immediately and cannot be recovered.
Option 2 — By email
Send an email to hello@valuequal.co from the address registered with your account, with the subject "Halogen account deletion request". We verify the request and complete deletion within 30 days, confirming by email when it is done.
What gets deleted
- Your account and login identifier
- Your email address and profile details
- Any saved projects, presets and edit history stored with us
- Subscription entitlement records linked to your account
What is kept, and for how long
Photos sent for cloud AI processing are already deleted right after processing, so nothing remains. Anonymised, aggregated diagnostics that cannot identify you may be retained. Transaction records required for tax and accounting law are retained for the statutory period (typically up to 8 years), then deleted.
Cancel your subscription first
Deleting your account does not cancel an active subscription. Cancel it in your App Store or Google Play subscription settings before deleting, otherwise billing will continue.
Questions
Write to hello@valuequal.co.
ValueQual TechnologiesOffice#2, E-5/75 Arera Colony,
Bhopal 462016, India